Saral Ankganit

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, Preface v Syllabus vii Unit I 1: Process of Communication 2: Types of Communication 3: Different Forms and Directions of Communication 4: Barriers to Communication 5: E-Correspondence Unit II 6: Non-verbal Communication 7: Interview Skills 8: Résumé Writing Unit III 9: Importance of Business Language 10: Oral Presentation - Importance, Characteristics/Powerpoint Presentation 11: Writing Skills 12: OfƒOce Correspondence Unit IV 13: Report Writing

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