Refund Policy
Return 1.Our Cancellation/Refund/Exchange policy lasts 10 days. If 10 days have gone since your purchase, unfortunately we can’t offer you a Cancellation/Refund or Exchange. 2.In case of Return request from customer, the item must be unused and in the same condition that you received it. It must also be in the original packaging. 3, If wrong book is delivered by www.booksbybsf.com, the company will arrange the pickup and suitable exchanged product will be dispatched after receiving the photograph of the supplied book on our E-mail ID: hello@booksbybsf.com or Customer Support Number: 7766004343 (WhatsApp). In such cases, customers can opt for exchange instead of refund. No payment gateway convenience fee will be deducted in such cases. Magazines, newspapers, wallpapers, posters, gift cards, puzzles, and sketch books are exempt from being returned. To process your return, we require a receipt or proof of purchase (Original Bill). Kindly attach the receipt with the book to be returned. Courier your product at the original address from where it was dispatched or the one suggested by our Customer Support Team. Please do not send your purchase back to the manufacturer. 4.There are certain situations where only partial refunds are granted: Book with obvious signs of use, items damaged and torn, physical damage and new books that have been opened. Any item not in its original condition, is damaged or missing parts from the manufacturer is not our responsibility.

Refunds 1.Refund will be initiated within 3–7 business days of receiving the book and evaluating its physical condition (Return/ Wrong Book Cases). Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your original payment mode, within 3-7 business days depending upon the time taken by our payment gateway providers and banking channels. Payment gateway convenience fee will be deducted from the refund in case of return cases.
2.Full Refund will be initiated within 3–7 business days