Measuring Customer Satisfaction and Loyalty

Measuring Customer Satisfaction and Loyalty

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Measuring Customer Satisfaction and Loyalty by NEW AGE INTERNATIONAL (P) LTD PUBLISHERS

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New Age International

New Age International

New Age International Publishers, founded in 1966, is an eminent publisher of College and professional level textbooks for Science and Technology, Medical Sciences, and Commerce & Management. Bestsellers of this publication include Control Systems Engineering by I.J. Nagrath and M Gopal, Nutrition Science by B Srilakshmi, Generation Distribution and Utilization of Electrical Energy by C.L. Wadhwa, and Modern Project Management by R.C. Mishra and Tarun Soota.
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