About Product
What intrigues me about Joseph Kelada's book is that he identifies many of the tough issues we faced in implementing total quality and offers some common-sense approaches. . . Kelada lays out a framework that will help guide readers through this critical transition. -David R. McCamus (From the Foreword) Former President, Xerox Canada This book presents several extremely powerful ways of viewing and doing, TQM that I have never been exposed to before such as the author's development and use of the terms Quality, the demerit system and extroversive management. - Donald L. Smith, President/CEO Kentucky Technology Service, Inc. The approach used by Joseph Kelada is articulate and original and I feel that this book will be an essential tool in the hands of executives and specialists who wish to implement ways to increase competitiveness. -Serge Godin President and Chief Executive Officer CGI Group Inc. This special low-priced edition is for sale in India, Bangladesh, Bhutan, Myanmar (Burma), Sri Lanka, Nepal, Pakistan, Southeast Asia, Middle East and Africa Continent only.
Tags:
Engineering;
Management;
